E-Commerce Manager

A footwear e-commerce manager is responsible for overseeing and optimizing the online sales and digital presenceof a footwear brand or retailer. Their goal is to drive online revenue growth, enhance the customer shopping experience, and maximize digital marketing efforts.

Key Responsibilities of an E-Commerce Manager

1. Website Management & User Experience (UX)

  • Ensure the website is visually appealing, user-friendly, and mobile-optimized.

  • Work with developers and designers to enhance navigation, checkout processes, and site speed.

  • Manage product pages, descriptions, images, and pricing updates.

2. Digital Marketing & Conversion Optimization

  • Develop and execute SEO, paid ads (Google, social media), and email marketing campaigns.

  • Optimize product listings for higher visibility and conversion rates.

  • Leverage A/B testing, personalization, and retargeting strategies.

3. Online Merchandising & Product Assortment

  • Curate and manage the digital product catalog, ensuring the right mix of footwear styles.

  • Implement seasonal campaigns, promotions, and limited drops to boost engagement.

  • Collaborate with designers, product teams, and merchandisers to highlight key products.

4. Sales Performance & Data Analytics

  • Track KPIs like traffic, conversion rates, average order value (AOV), and customer retention.

  • Analyze consumer behavior to refine pricing strategies and promotional tactics.

  • Leverage Google Analytics, Shopify, or e-commerce dashboards for data-driven decisions.

5. Inventory & Fulfillment Coordination

  • Work with supply chain and warehouse teams to manage stock levels and fulfillment efficiency.

  • Ensure fast, reliable shipping and returns policies to enhance customer satisfaction.

  • Monitor and prevent issues like stockouts, overstock, and cart abandonment.

6. Customer Engagement & Loyalty Programs

  • Implement loyalty programs, referral incentives, and personalized recommendations.

  • Engage with customers through live chat, reviews, and social commerce.

  • Optimize post-purchase experiences (returns, exchanges, customer service).

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Visual Merchandiser