Quality Assurance & Control Manager
A footwear quality assurance & control (QA/QC) specialist ensures that footwear meets design specifications, performance standards, and regulatory requirements throughout the production process. They oversee both quality assurance (QA) (preventing defects through process improvements) and quality control (QC) (detecting and fixing defects before products reach consumers).
Key Responsibilities of a Footwear QA & QC Manager
1. Setting Quality Standards & Testing Protocols (QA)
Develop quality guidelines for materials, construction, stitching, adhesives, and finishing.
Create testing protocols for wear resistance, traction, flexibility, and durability.
Ensure compliance with brand, industry, and global regulations (ISO, ASTM, REACH, CPSIA, Prop 65).
2. Material & Component Inspection (QA & QC)
Test leathers, textiles, foams, rubbers, and adhesives for strength, flexibility, and safety.
Work with third-party labs to verify chemical compliance and environmental impact.
Check color fastness, abrasion resistance, and tensile strength before production begins.
3. Sample Review & Pre-Production Approval (QA)
Evaluate fit, construction, and materials in pre-production samples.
Conduct wear testing to assess comfort, durability, and performance.
Collaborate with developers and factories to refine prototypes before mass production.
4. Production Line Inspection (QC)
Conduct factory audits and inline inspections during production.
Check for stitching defects, material inconsistencies, outsole bonding issues, and misalignments.
Ensure size grading is consistent across the production run.
5. Final Product Inspection & Compliance Testing (QC)
Perform random sampling and batch testing before shipment.
Ensure shoes meet safety and performance standards (e.g., slip resistance, impact absorption).
Verify packaging, labeling, and branding details match specifications.
6. Defect Analysis & Continuous Improvement (QA)
Analyze customer returns, defect reports, and failure points.
Implement corrective actions to prevent recurring issues in future production.
Work with suppliers and manufacturers to optimize efficiency, reduce waste, and improve consistency.